Hospital Operations Manager

TN United Kingdom; Bristol; On-site; GBP 60,000 - 65,000; Full time

Job summary

A leading private healthcare provider in the South West is seeking a Hospital Operations Manager to oversee clinical and non-clinical services. The role involves operational management, HR coordination, and compliance with CQC regulations. Ideal candidates will have healthcare management experience, strong leadership skills, and a passion for patient-centered care.

Qualifications

• CQC Registered Manager status or willingness to become registered.
• Minimum 2 years’ experience in healthcare management within the UK.

Responsibilities

• Lead day-to-day operations of the hospital, ensuring smooth delivery of services.
• Coordinate recruitment activities and maintain compliance with HR best practices.
• Serve as the CQC Registered Manager, ensuring regulatory compliance.

Skills

Leadership

Problem Solving

Time Management

Interpersonal Skills

Education

Relevant qualification in healthcare management

Job description

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Hospital Operations Manager | South West | £60,000 - £65,000

Castlefield Healthcare is partnering with a leading private healthcare provider, who are seeking a dedicated and experienced Hospital Manager to join their esteemed private healthcare facility.

You would have a variety of responsibilities on a daily basis, working as an integral part of a small, close-knit team.

Summary

Operational Management:

• Lead the day-to-day operations of the hospital, ensuring smooth delivery of clinical and non-clinical services.
• Oversee scheduling, resource allocation, procurement, and facilities management to maintain a safe and effective environment.
• Act as the primary point of escalation for operational issues and service user concerns, resolving them efficiently and professionally.
• Ensure all service delivery meets contractual, clinical, and regulatory expectations.

Human Resources & Recruitment:

• Lead and coordinate recruitment activities across the organisation, including job design, interviewing, onboarding, and induction processes.
• Maintain compliance with safer recruitment and HR best practices, including DBS checks, reference checks, and staff appraisals.
• Develop staff retention strategies and champion a positive working culture.
• Manage sickness absence, performance issues, and staff development pathways.

Governance, Quality & Compliance (CQC Registered Manager):

• Serve as the CQC Registered Manager for the site, taking full responsibility for regulatory compliance.
• Lead on the preparation for CQC inspections and ensure action plans from audits and inspections are implemented and reviewed.
• Develop and maintain robust quality assurance systems, ensuring policies and procedures are up to date and embedded in practice.
• Carry out regular clinical and operational audits, risk assessments, and service evaluations.

Business Development & Strategy:

• Identify new business opportunities including NHS and private sector contracts; prepare and submit competitive tenders and expressions of interest.
• Monitor and evaluate market trends to expand service lines or improve financial sustainability.
• Build and maintain strong relationships with commissioners, insurers, and strategic partners.
• Contribute to budget setting and financial planning in collaboration with senior leadership.

Person Specification

Qualifications:

• CQC Registered Manager status (or willingness to become registered).
• Relevant qualification in healthcare management, business, or related field.

Experience:

• Minimum 2 years’ experience in healthcare, clinic, or practice management within the UK.
• Experience managing multidisciplinary teams and delivering services within regulated healthcare environments.
• Demonstrable knowledge of CQC regulations, clinical governance, and audit processes.
• Previous experience in contract management or bid submission.

Skills & Attributes:

• Excellent interpersonal and leadership skills with a collaborative approach.
• Self-motivated and able to work independently with a hands-on, can-do attitude.
• Exceptional time management and organisational skills; able to prioritise in a fast-paced setting.
• Strong problem-solving and crisis management abilities.
• A passion for continuous improvement and patient-centred care.

About Castlefield Recruitment & How to Apply

Castlefield Recruitment is a leading specialist in healthcare recruitment, connecting talented healthcare professionals with exceptional opportunities across the UK. We are committed to supporting your career journey and ensuring you find a role that aligns with your skills and aspirations. To apply for this Hospital Manager position, please submit your CV via the apply button. For more information or to speak with our dedicated consultant Stephen Warne.