Marketing Operations Manager

Nexford University; Greater London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading company in higher education is seeking a Marketing Operations Manager to enhance their B2C growth engine. This role focuses on leveraging technology and AI to improve processes and drive sales performance, ensuring alignment between marketing and product teams. The ideal candidate will have extensive experience in marketing operations and a strong ability to optimize workflows. Join a fully remote, international team dedicated to innovation and smarter ways of working.

Qualifications

• 5–8+ years in marketing ops, growth ops, or revenue performance roles.
• Strong cross-functional leadership and systems optimization experience.

Responsibilities

• Lead marketing sprint planning and day-to-day operations across sales and marketing.
• Monitor daily/weekly sales performance to meet productivity and conversion targets.
• Drive adoption of AI tools to streamline tasks and improve marketing outcomes.

Skills

Leadership

Systems Optimization

AI Tools Adoption

Cross-Functional Collaboration

B2C Funnel Metrics

Education

5–8+ years in marketing ops

Tools

AI-enabled Sales Tech

Marketing Tech Stacks

Job description

Join to apply for the Marketing Operations Manager role at Nexford University

HR Business Partner at Nexford University

About the Role

We’re looking for a Growth Operations Manager to own the systems, processes, and performance infrastructure powering our B2C growth engine — across marketing, sales, and beyond. This hands-on operational role drives alignment, accountability, and innovation, with a strong focus on leveraging technology and AI to improve productivity and results.

You won’t execute campaigns directly but will work closely with executive and marketing leadership to connect strategy to execution, monitor performance across markets, and ensure teams are working smarter — not just harder. You’ll also play a key role in driving sales performance and aligning product and academic teams with growth priorities.

This is a high-impact role for someone who combines operational rigor with a future-focused mindset — constantly applying automation, AI, and growth hacks to optimize how we grow.

What You’ll Do

1. Lead marketing sprint planning and day-to-day operations across sales and marketing
2. Use full-funnel KPIs to guide decision-making and prioritization
3. Support strategy and budget planning with the CEO and marketing leads
4. Identify workflow bottlenecks and implement tech-enabled process improvements
5. Drive adoption of AI tools to streamline tasks and improve marketing outcomes
6. Monitor daily/weekly sales performance to meet productivity and conversion targets
7. Maintain tight feedback loops to optimize lead quality and conversion workflows
8. Champion AI use in lead scoring, call prioritization, and sales enablement
9. Serve as the operational bridge between marketing/sales and product/academic teams
10. Ensure learner experience, product positioning, and delivery align with growth goals
11. Lead cross-functional syncs and reviews to align priorities and surface blockers
12. Help teams leverage AI and collaboration tools to boost alignment and reduce friction
13. Translate strategy into detailed project plans with KPIs, owners, and timelines
14. Lead high-impact commercial initiatives focused on speed and accountability
15. Track progress, flag risks, and adjust execution as needed
16. Support the CEO with cross-functional leadership and project execution
17. Manage growth operations across global markets, balancing local execution with global consistency
18. Track performance by market and coordinate cross-region growth efforts
19. Evaluate and implement AI-powered tools across marketing, sales, and operations
20. Identify automation opportunities in reporting, lead management, and collaboration
21. Promote a culture of experimentation and tech-driven innovation
22. Deep technical fluency with AI-enabled sales and marketing tech stacks
23. 5–8+ years in marketing ops, growth ops, or revenue performance roles
24. Strong cross-functional leadership and systems optimization experience
25. Solid grasp of B2C funnel metrics (CAC, LTV, ROAS, conversions)
26. Experience managing or supporting inside sales/telemarketing teams
27. Track record of delivering tech-enabled process and productivity improvements
28. Startup or high-growth experience preferred; international exposure a plus
29. Shape the future of global education at a mission-driven, tech-enabled company
30. Work directly with the CEO and leadership on high-impact growth initiatives
31. Drive innovation across marketing, sales, product, and academic teams
32. Join a fully remote, international team across 20+ countries
33. Be part of a culture that embraces AI, automation, and smarter ways of working

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing
• Industries: Higher Education

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