Regional Operations Manager

ECITB; England; Remote; GBP 53,000 - 61,000; Full time

Job summary

Join a leading organization as a Regional Operations Manager, where you will lead a team to enhance employer engagement and skills development in the engineering construction sector. This role offers flexibility, travel opportunities, and a competitive salary package. You will work closely with key stakeholders to boost the organization's profile and support major infrastructure projects. The ideal candidate will have strong relationship management skills and experience in the engineering construction industry.

Benefits

Laptop and mobile phone provided

25 days holiday, increasing to 30 days

Generous pension scheme

Cycle to work and e-car lease schemes

Employee Assistance Programme

Enhanced maternity/paternity pay and leave

Home office set-up assistance

Qualifications

• Experience in the engineering construction industry or similar.
• Ability to work to deadlines and deliver results.

Responsibilities

• Lead the North Relationship Management team.
• Deliver employer engagement plans and skills-related projects.
• Collaborate with regional providers and maintain stakeholder relationships.

Skills

Relationship Management

Business Management

Stakeholder Management

Project Management

Coaching

Job description

Up to £53,000 + car allowance (£7,965 p/a)

37.5 hours per week; flexible working opportunities available

Full-time, home-based with some UK-wide travel. (Must be situated within the Northern Region)

Here at the Engineering Construction Industry Training Board (ECITB), we are looking for an experienced Regional Operations Manager to lead our North Relationship Management team!

You will lead the team in delivering employer engagement plans, skills-related projects in upskilling, re-skilling, and new entrant programmes, as well as budget management. You will have the opportunity to collaborate with regional providers and use your excellent relationship-building skills to maintain key stakeholder relationships for major infrastructure projects, thereby boosting ECITB's profile.

For more information about the role and its responsibilities, view the role profile here.

About you

• Previous relevant experience demonstrating competence in relationship and business management.
• Experience as a solutions provider for key customers.
• Experience in seeking opportunities to develop own and customers' business.
• Experience dealing with difficult customers or negotiating with stakeholders.
• Knowledge and understanding of the 1991 Industrial Training Board (Engineering Construction Board) Order and the Under Enquiry process.
• Experience in the engineering construction industry or similar industry working in a skills-related capacity.
• Experience with training and competence systems.
• Ability to work to deadlines and deliver results.
• Experience managing small teams performance-wise.
• Experience coaching and mentoring less experienced staff.
• Some experience of risk management processes.
• Project management experience of non-technical projects with stakeholder management skills.
• Experience navigating the regional political landscape related to skills.

What we offer

• Laptop and mobile phone provided.
• 37.5 hours per week with flexible start and finish times.
• 25 days holiday, including Christmas closure, increasing to 30 days over five years of service.
• Generous pension scheme via salary sacrifice.
• Cycle to work and e-car lease schemes.
• Employee Assistance Programme.
• Enhanced maternity/paternity pay and leave.
• Home office set-up assistance.

About us

The ECITB works with employers and training providers to attract, develop, and qualify the engineering construction workforce across various craft, technical, and professional disciplines.

We invest approximately £28 million annually to support skills development within the industry. Funded by a statutory levy paid by employers, we use these funds to enhance skill levels and support training initiatives that might not otherwise occur.

In collaboration with the education sector, government, and employers, we aim to ensure the UK has a skilled workforce to meet the needs of the engineering construction industry.

ECITB is committed to diversity and inclusion and welcomes applications from all community sections, especially those underrepresented in the engineering construction industry.