Hospital Front Desk Receptionist & Clerical Officer

NHS National Services Scotland; Dundee; Sur place; GBP 18 000 - 22 000; Plein temps

Résumé du poste

NHS Scotland is seeking a receptionist/clerical officer to join the team at the TORT Centre, Ninewells Hospital. The role requires good interpersonal skills, a friendly telephone manner, and competence with keyboards and computers. Training will be provided for booking appointments, referrals and hospital routines.

The post is 36 hours per week, Monday to Friday, with a potential job share. Compliance with the Code of Conduct for Healthcare Support Workers in Scotland is required throughout

Qualifications

• The post holder should have good interpersonal skills, with a good telephone manner, keyboard skills and be computer literate.
• Knowledge of booking appointments, processing referrals and working practices of hospital routines would be advantageous, although training will be given.
• You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.
• The hours of this post will be 36 hours per week - Monday to Friday (Job share available)

Responsabilités

• Provide receptionist and clerical support to the TORT Centre and admin teams.
• Book appointments and process referrals for patients.
• Maintain hospital routine records and communicate with patients and internal staff.

Connaissances

Interpersonal skills

Telephone manner

Keyboard skills

Computer literacy

Booking appointments

Processing referrals

Hospital routines

Description du poste

NHS Scotland is seeking a receptionist/clerical officer to join the team at the TORT Centre, Ninewells Hospital. The role requires good interpersonal skills, a friendly telephone manner, and competence with keyboards and computers. Training will be provided for booking appointments, referrals and hospital routines.

The post is 36 hours per week, Monday to Friday, with a potential job share. Compliance with the Code of Conduct for Healthcare Support Workers in Scotland is required throughout