Receptionist/Clerical Officer

NHS Scotland; Dundee; On-site; GBP 18,000 - 22,000; Full time

Job summary

NHS Scotland is seeking a receptionist/clerical officer to join the team at the TORT Centre, Ninewells Hospital. The role requires good interpersonal skills, a friendly telephone manner, and competence with keyboards and computers. Training will be provided for booking appointments, referrals and hospital routines.

The post is 36 hours per week, Monday to Friday, with a potential job share. Compliance with the Code of Conduct for Healthcare Support Workers in Scotland is required throughout

Qualifications

• The post holder should have good interpersonal skills, with a good telephone manner, keyboard skills and be computer literate.
• Knowledge of booking appointments, processing referrals and working practices of hospital routines would be advantageous, although training will be given.
• You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.
• The hours of this post will be 36 hours per week - Monday to Friday (Job share available)

Responsibilities

• Provide receptionist and clerical support to the TORT Centre and admin teams.
• Book appointments and process referrals for patients.
• Maintain hospital routine records and communicate with patients and internal staff.

Skills

Interpersonal skills

Telephone manner

Keyboard skills

Computer literacy

Booking appointments

Processing referrals

Hospital routines

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An exciting opportunity has arisen for a full-time receptionist/clerical officer to join our progressive and developing multi-professional teams within the TRES Services based at TORT Centre, Ninewells Hospital.

The post holder should have good interpersonal skills, with a good telephone manner, keyboard skills and be computer literate. Knowledge of booking appointments, processing referrals and working practices of hospital routines would be advantageous, although training will be given.

You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.

The hours of this post will be 36 hours per week - Monday to Friday (Job share available)

Enquiries to Vanessa Bisset. Admin Service Supervisor, Tel: [phone], ext: 40129.

Please note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.

Short-listed applicants will be contacted by email. Please check your emails regularly including your junk / spam folder.

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside