Office Clerk

Betsi Cadwaladr University Health Board; Denbigh; On-site; GBP 20,000 - 26,000; Full time

Job summary

Betsi Cadwaladr University Health Board in North Wales is seeking an organised administrative assistant to support the Access and appointment booking services. You will handle patient case notes, coordinate clinic letters, and ensure a smooth, patient-focused booking process in a busy department.

Working in a fast-paced environment, you will use initiative to manage notes from multiple locations and support colleagues to meet local and national Access targets, while upholding equality and

Qualifications

• The role involves providing an efficient administrative service in a busy department.
• Ability to obtain case notes from multiple locations on the site in a timely manner.

Responsibilities

• Obtain case notes for the department from various locations.
• Organise clinic letters and distribute them to relevant GP surgeries.

Skills

Welsh language desirable

Job description

Working in a highly pressurised environment to provide a professional, efficient and effective administrative service for the Department. Using initiative in sometimes complex situations to ensure that patients are booked in line with local and national Access targets. Work as part of a team, supporting other team members to deliver the Access targets and a patient focused booking service.

• To obtain case notes for the Department on a timely basis from various locations on Glan Clwyd's site, including the Medical Record's Department.
• Organise clinic letters and distribute them to relevant GP surgeries.

  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

  If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.