Hospital Front Desk & Patient Experience Lead

ramsayhealthcare; Stafford; On-site; GBP 20,000 - 26,000; Part time

Benefits offered by this job

Private medical cover

Bupa dental insurance

Life assurance (Death in Service)

Private pension (Ramsay matching)

Employee assistance programme

25 days annual leave + bank holidays

Cycle2Work scheme

Staff restaurant (where possible)

Free parking on site

Job summary

Ramsay Health Care UK is seeking a friendly Receptionist to support Rowley Hall Hospital in Stafford. The role involves face-to-face contact with patients, consultants, and visitors, as well as telephone enquiries, ensuring a warm, professional first impression.

You'll bring proven experience in administration and customer service, good keyboard skills, and strong attention to detail. The 32-hour per week position offers flexible shifts and a supportive team in a well-regarded private hospital.

Qualifications

• Proven experience in administration and customer service.
• Hospital experience preferred, but not essential.
• Keyboard skills.
• Good attention to detail and accuracy.
• The ability to make decisions and use your initiative.
• Strong communication skill.
• A flexible and positive attitude.

Responsibilities

• Face-to-face contact with patients, consultants, hospital departments and the public.
• Telephone contact with patients.

Skills

Administration experience

Customer service

Keyboard skills

Attention to detail

Decision making

Communication

Flexibility

Job description

Ramsay Health Care UK is seeking a friendly Receptionist to support Rowley Hall Hospital in Stafford. The role involves face-to-face contact with patients, consultants, and visitors, as well as telephone enquiries, ensuring a warm, professional first impression.

You'll bring proven experience in administration and customer service, good keyboard skills, and strong attention to detail. The 32-hour per week position offers flexible shifts and a supportive team in a well-regarded private hospital.