Hospital Administration Specialist — Patient Services

ramsayhealthcare; Salisbury; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Private Medical Cover

Pension scheme

25 days annual leave

Job summary

New Hall Hospital, part of Ramsay Health Care UK, invites applications for an Administration Assistant. Based at Salisbury, you will be the frontline contact for patients, consultants and hospital departments, handling enquiries with professionalism and empathy.

This busy role demands accuracy, a proactive mindset and excellent communication. You will work 37.5 hours per week, using Word and Excel to manage records, coordinate appointments and support a collaborative team across the site.

Qualifications

• Proven ability to deliver high-quality customer service.
• Strong verbal and written communication skills.
• Proficiency in Word and Excel for record-keeping and scheduling.

Responsibilities

• Handle patient enquiries promptly and professionally for multiple departments.
• Provide detailed information to patients, delivering excellent customer service.
• Develop and maintain good working relationships with internal departments and consultants.

Skills

Customer service

Word & Excel

Communication skills

Teamwork

Initiative

Tools

MS Office

Job description

New Hall Hospital, part of Ramsay Health Care UK, invites applications for an Administration Assistant. Based at Salisbury, you will be the frontline contact for patients, consultants and hospital departments, handling enquiries with professionalism and empathy.

This busy role demands accuracy, a proactive mindset and excellent communication. You will work 37.5 hours per week, using Word and Excel to manage records, coordinate appointments and support a collaborative team across the site.