Receptionist

ramsayhealthcare; Stafford; Vor Ort; GBP 20.000 - 26.000; Teilzeit

Benefits dieser Stelle

Private medical cover

Bupa dental insurance

Life assurance (Death in Service)

Private pension (Ramsay matching)

Employee assistance programme

25 days annual leave + bank holidays

Cycle2Work scheme

Staff restaurant (where possible)

Free parking on site

Zusammenfassung

Ramsay Health Care UK is seeking a friendly Receptionist to support Rowley Hall Hospital in Stafford. The role involves face-to-face contact with patients, consultants, and visitors, as well as telephone enquiries, ensuring a warm, professional first impression.

You'll bring proven experience in administration and customer service, good keyboard skills, and strong attention to detail. The 32-hour per week position offers flexible shifts and a supportive team in a well-regarded private hospital.

Qualifikationen

• Proven experience in administration and customer service.
• Hospital experience preferred, but not essential.
• Keyboard skills.
• Good attention to detail and accuracy.
• The ability to make decisions and use your initiative.
• Strong communication skill.
• A flexible and positive attitude.

Aufgaben

• Face-to-face contact with patients, consultants, hospital departments and the public.
• Telephone contact with patients.

Kenntnisse

Administration experience

Customer service

Keyboard skills

Attention to detail

Decision making

Communication

Flexibility

Jobbeschreibung

Receptionist, Rowley Hall Hospital – Stafford (32 Hours per Week)

We are looking for an enthusiastic, professional individual who will have an understanding of good customer care to join our team. This position comprises face to face contact with patients, consultants, all hospital departments and members of the public, telephone contact with patients.

Where you'll be based

Rowley Hall Hospital is one of Staffordshire's leading private hospitals, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital is a Georgian listed building in five acres of Rowley Park, opened in 1987 has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.

What you’ll bring with you

• Proven experience in administration and customer service
• Hospital experience preferred, but not essential
• Keyboard Skills
• Good attention to detail and accuracy
• The ability to make decisions and use your initiative
• Strong communication skill
• A flexible and positive attitude

Why Join Us?

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work-Life Balance

• 25 days annual leave (pro rata'd)+ bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

About Us

Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all.

We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.