NHS Co-ordinator

ramsayhealthcare; Chorley; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Private Medical Cover

Bupa Dental Insurance

Life Assurance (Death in Service) x3

Private Pension (Ramsay matched 5%)

Employee Assistance Programme

25 days annual leave + bank holidays

Flexible shift patterns

Family friendly policies

Volunteer leave

Ramsay Academy training

Cycle2Work

Subsidised staff restaurant

Free parking on site

Résumé du poste

Ramsay Health Care UK is seeking an NHS Co-Ordinator at Euxton Hall Hospital in Chorley. This full-time role involves booking new and follow-up appointments across specialties and coordinating with reception teams, secretaries and consultants.

You will maintain patient confidentiality while delivering empathetic, efficient customer service. The role requires calm, logical multi-tasking within a team of booking coordinators, aligned with government targets on waiting times and high-quality

Qualifications

• Clear, concise verbal and written communication skills.
• Experience booking appointments and coordinating clinics.
• Familiar with data protection and patient confidentiality requirements.

Responsabilités

• Booking of new and follow-up appointments and clinics across specialties.
• Liaising with outpatient reception teams, secretaries and consultants.
• Maintain accurate records and uphold patient confidentiality.
• Contribute to targets around patient waiting times and service delivery.

Connaissances

Communication skills

Multitasking

Empathy

Confidentiality

Description du poste

Job Advert

NHS Co-Ordinator

Euxton Hall Hospital

Full-Time (37.5 hours per week)

As the NHS Coordinator, your responsibilities will include booking of new/follow up appointments and clinics for various specialties within local and national booking guidelines. You will be responsible for delivering an excellent customer service to patients whilst showing empathy and understanding to their situation.

On a daily basis, you will be using your great communication skills by liaising with outpatient reception teams, secretaries and other internal stakeholders in the hospital such as consultants

You will be able to work in a calm, logical and methodical way and be able to multi-task on a variety of different urgent queries. You will be familiar with the data protection act and responsible for maintaining patient confidentiality. The department works in line with a number of the government targets around patient waiting time and would suit someone who is familiar with challenging but rewarding targets.

The successful candidate will have clear, concise verbal and written communication skills honed from previous experience to enable accurate records and confidence in dealing with multi-disciplinary teams, patients and carers via telephone and using the database. You will be working within a larger team of booking coordinators, and feel comfortable working towards a rewarding goal that will help patients, the hospital and reduce pressure on the NHS.

Why Join Us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work-Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and