Hospital Front Desk Concierge (Part-Time, 20h)

NHS Professionals; Winchester; On-site; GBP 11,000 - 16,000; Full time

Benefits offered by this job

Competitive pay rates

My Bank portal access

Flexible shifts and placements

Training and development opportunities

Holiday allowance

Job summary

NHS Professionals in Winchester is seeking a courteous Receptionist to be the first point of contact for patients and visitors. The role involves welcoming people, directing them, handling phone queries, and basic admin using IT and Microsoft Office.

The six-month contract offers 20 hours per week, Monday to Friday, with a day pattern and 13:00-17:00 shifts in some weeks, and opportunities to learn about NHS systems and patient confidentiality.

Qualifications

• Experience of working in a customer facing / reception or office environment with knowledge of a range of administrative procedures
• Keyboard skills and competent use of IT systems

Responsibilities

• Ensure telephone calls are answered promptly and queries dealt with effectively and politely.
• Ensure all patients/visitors and contractors arriving at the hospital are welcomed and directed to where they need to be.
• Proficient use of IT, especially Microsoft office.
• Dealing with incoming and outgoing mail & parcels and monitoring

Skills

Customer-facing experience

IT skills

Tools

Microsoft Office

Job description

NHS Professionals in Winchester is seeking a courteous Receptionist to be the first point of contact for patients and visitors. The role involves welcoming people, directing them, handling phone queries, and basic admin using IT and Microsoft Office.

The six-month contract offers 20 hours per week, Monday to Friday, with a day pattern and 13:00-17:00 shifts in some weeks, and opportunities to learn about NHS systems and patient confidentiality.