Part-Time Hospital Receptionist | Patient Concierge & Admin

Spire Healthcare Group; Southampton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

35 days annual leave

Pension

Private medical insurance

Bupa wellness screening

Job summary

Spire Southampton Hospital seeks a welcoming Receptionist to join our front-of-house team. You will register and direct patients, consult with hospital staff, and ensure a warm, professional experience at every touchpoint.

Working on a permanent part-time basis (15 hours per week) with shifts across early to late openings, you will handle enquiries, manage the switchboard, and support administrative tasks with accuracy and discretion.

Qualifications

• Excellent customer service skills required.
• Great communication skills at all levels.
• Good basic PC skills including Word, Excel and Outlook.
• Experience in a customer service environment and information management systems.

Responsibilities

• Welcoming and registering patients; collect and verify details.
• Directing patients, consultants and hospital teams in a warm, professional manner.
• Processing in-patient/out-patient charges and handling cash per policy.
• Discharge of patients onto computer systems with accurate information.
• Manage the hospital switchboard and respond to calls promptly.
• Undertake clerical duties: bed status checks, newspapers, badges, taxis.

Skills

Customer service

Communication

Word

Excel

Outlook

Information management systems

Switchboard

Attention to detail

Tools

Word

Excel

Outlook

Job description

Spire Southampton Hospital seeks a welcoming Receptionist to join our front-of-house team. You will register and direct patients, consult with hospital staff, and ensure a warm, professional experience at every touchpoint.

Working on a permanent part-time basis (15 hours per week) with shifts across early to late openings, you will handle enquiries, manage the switchboard, and support administrative tasks with accuracy and discretion.