Hospital Receptionist (Part-Time, 20h) – Empathy-Driven Front Desk

nuffieldhealth; Hereford; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health Hereford Hospital is seeking a Receptionist to join the Administration team on a permanent, part-time basis. The role is 20 hours per week, Monday to Friday, 16:15-20:15, with a pro rata salary of £25,038 per annum.

You will use strong communication, IT and keyboard skills to greet patients, answer calls, book appointments and direct visitors, while explaining information clearly and empathetically. Prior healthcare admin experience is beneficial.

Qualifications

• Clear verbal and written communication are essential.
• Proficient IT and keyboard skills for receptionist duties.
• Ability to explain sensitive information in a calm, empathetic manner.

Responsibilities

• Greet patients and visitors to the department.
• Answer the phone, handle enquiries and book appointments.
• Direct patients to changing or waiting areas and coordinate with staff.
• Prepare and manage clinical paperwork and charge sheets as required.
• Collaborate with colleagues to ensure smooth department operations.

Skills

Great communication

IT skills

Keyboard skills

Job description

Nuffield Health Hereford Hospital is seeking a Receptionist to join the Administration team on a permanent, part-time basis. The role is 20 hours per week, Monday to Friday, 16:15-20:15, with a pro rata salary of £25,038 per annum.

You will use strong communication, IT and keyboard skills to greet patients, answer calls, book appointments and direct visitors, while explaining information clearly and empathetically. Prior healthcare admin experience is beneficial.