Horticulture Customer Advisor - Plant Expert & Service

Dobbies; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

Employee discounts (up to 50% in some店

Access to Stream

Retail Trust support

Dobbies Academy training

Job summary

Dobbies is seeking a customer-focused colleague to deliver outstanding service across gardening categories, both in-store and on the shop floor. You will engage customers, promote the Dobbies Club, and help with stock, tills, and general store tasks with a friendly, can-do attitude.

You’ll work in a collaborative team, learn about plants and gardening products, and contribute to a welcoming store environment that supports customers from arrival to purchase and beyond.

Qualifications

• Experience in a customer-facing role
• Passion for plants and gardening
• Strong team player with a can-do attitude

Responsibilities

• Deliver inspirational gardening standards through excellent service
• Drive sales by engaging customers and promoting Dobbies Club membership
• Provide high-quality product knowledge across indoor/outdoor plants and gardening machinery
• Maintain high standards in your department and support shopfloor operations

Skills

Customer service

Teamwork

Plant knowledge

Job description

Dobbies is seeking a customer-focused colleague to deliver outstanding service across gardening categories, both in-store and on the shop floor. You will engage customers, promote the Dobbies Club, and help with stock, tills, and general store tasks with a friendly, can-do attitude.

You’ll work in a collaborative team, learn about plants and gardening products, and contribute to a welcoming store environment that supports customers from arrival to purchase and beyond.