Gardening Expert & Customer Advisor — Plants & Service

Dobbies Garden Centres Ltd; Liverpool; Hybrid; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Annual leave

Employee discount

Stream access

Retail Trust support

Dobbies Academy

Team culture

Zusammenfassung

Dobbies Garden Centres Ltd is seeking a Horticulture Customer Advisor to support store teams with expert plant knowledge and outstanding customer service. You will help deliver inspiring gardening standards, drive sales, and participate in stock and till duties as required.

A passion for plants, team spirit, reliability and willingness to learn are essential. You will join a collaborative environment committed to customer experience, employee development and a thriving garden-centre culture

Qualifikationen

• Passion for delivering a great customer experience in a retail setting.
• Experience in a customer facing role is desirable.
• Willingness to learn about plants and products to assist customers.

Aufgaben

• Deliver inspirational gardening standards through excellent service.
• Drive sales through customer interactions and promote Dobbies Club membership benefits.
• Provide high-quality plant knowledge for indoor and outdoor plants and gardening machinery.
• Support stock, till work, and stock control routines as required.
• Contribute to keeping the department and store area to a high standard.

Kenntnisse

Customer service

Plant knowledge

Teamwork

Communication

Jobbeschreibung

Dobbies Garden Centres Ltd is seeking a Horticulture Customer Advisor to support store teams with expert plant knowledge and outstanding customer service. You will help deliver inspiring gardening standards, drive sales, and participate in stock and till duties as required.

A passion for plants, team spirit, reliability and willingness to learn are essential. You will join a collaborative environment committed to customer experience, employee development and a thriving garden-centre culture