Homelessness Prevention Specialist

Cumberland Council; Carlisle; On-site; GBP 36,000 - 37,000; Full time

Job summary

Cumberland Council’s Housing Options and Homelessness Service in Carlisle is recruiting a Homeless Officer to manage a varied caseload across prevention, relief and statutory duties, working with partners to secure positive outcomes for residents facing housing difficulties. The role requires experience in housing/homelessness, strong communication and organisational skills, and a compassionate approach.

DBS check with enhanced Children’s and Adults barred list required.

Qualifications

• Experience of working within housing, homelessness, support services or a related field.
• Strong communication, organisational and problem-solving skills.
• Ability to manage a busy and demanding caseload.
• Compassionate and professional approach when working with vulnerable customers.
• Knowledge of homelessness legislation and housing practice (desirable).

Responsibilities

• Providing housing advice and homelessness casework in line with homelessness legislation and statutory duties
• Managing homelessness applications and assessments
• Developing and reviewing Personalised Housing Plans
• Supporting customers to access accommodation and sustain housing
• Working collaboratively with partner agencies including supported housing providers, health services and voluntary organisations
• Supporting households with complex needs and safeguarding concerns
• Contributing to the Council’s wider homelessness prevention and temporary accommodation priorities

Job description

Cumberland Council’s Housing Options and Homelessness Service in Carlisle is recruiting a Homeless Officer to manage a varied caseload across prevention, relief and statutory duties, working with partners to secure positive outcomes for residents facing housing difficulties. The role requires experience in housing/homelessness, strong communication and organisational skills, and a compassionate approach.

DBS check with enhanced Children’s and Adults barred list required.