Homelessness Prevention & Housing Solutions Officer

CIH International Housing Group; Carlisle; On-site; GBP 36,000 - 37,000; Full time

Job summary

Cumberland Council's Housing Options and Homelessness Service in Carlisle is seeking a Homeless Officer to manage a varied caseload across prevention, relief and statutory duties. Join a team focused on partnership working, improving outcomes for residents, and preventing homelessness.

You will work with partner agencies and internal services to secure positive outcomes for vulnerable households, with DBS checks and a fixed-term 12-month contract.

Qualifications

• Experience in housing, homelessness, support services or related field.
• Strong communication, organisational and problem-solving skills.
• Ability to manage a busy and demanding caseload.

Responsibilities

• Providing housing advice and homelessness casework in line with homelessness legislation and statutory duties
• Managing homelessness applications and assessments
• Developing and reviewing Personalised Housing Plans
• Supporting customers to access accommodation and sustain housing
• Working collaboratively with partner agencies including supported housing providers, health services and voluntary organisations
• Supporting households with complex needs and safeguarding concerns
• Contributing to the Council's wider homelessness prevention and temporary accommodation priorities

Skills

Housing sector experience

Communication skills

Organisational skills

Problem-solving

Caseload management

Job description

Cumberland Council's Housing Options and Homelessness Service in Carlisle is seeking a Homeless Officer to manage a varied caseload across prevention, relief and statutory duties. Join a team focused on partnership working, improving outcomes for residents, and preventing homelessness.

You will work with partner agencies and internal services to secure positive outcomes for vulnerable households, with DBS checks and a fixed-term 12-month contract.