Homelessness Prevention & Assessment Officer

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 30,000 - 42,000; Full time

Job summary

Cyngor Caerdydd/Cardiff Council in Cardiff is seeking a Housing Options Officer to perform homeless assessments and make legal decisions on duties owed to clients. The role focuses on preventing homelessness and finding innovative solutions for staying in accommodation or securing alternatives.

The post requires the ability to work under pressure, strong teamwork, prioritisation, and a client-centered approach to deliver high-quality service to vulnerable clients.

Qualifications

• Ability to interpret and apply homelessness legislation.
• Team-working skills and ability to prioritise workloads.
• Ability to develop innovative solutions and be forward thinking.
• Experience of homeless legislation assessments and public interaction is advantageous.

Responsibilities

• Undertake homeless assessments and make legal decisions on duties owed.
• Provide advice and assistance to clients presenting as homeless or at risk.
• Develop innovative solutions to help clients remain at home or find alternative accommodation.
• Work under pressure in a busy environment and deliver high-quality customer service.

Job description

Cyngor Caerdydd/Cardiff Council in Cardiff is seeking a Housing Options Officer to perform homeless assessments and make legal decisions on duties owed to clients. The role focuses on preventing homelessness and finding innovative solutions for staying in accommodation or securing alternatives.

The post requires the ability to work under pressure, strong teamwork, prioritisation, and a client-centered approach to deliver high-quality service to vulnerable clients.