Homelessness Intervention & Prevention Officer

Adecco; Croydon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Homelessness Intervention and Prevention Officer in Croydon. The role involves providing tailored housing advice, conducting assessments, and developing housing plans to prevent homelessness, requiring strong knowledge of housing legislation and experience in casework. This is a hybrid position offering a competitive hourly rate and an opportunity to make a significant impact in the community.

Benefits

IT equipment provided

Flexible working hours

Opportunity for extension

Qualifications

• Experience in homelessness prevention and housing casework.
• Background in customer-focused services and multi-agency working.
• Experience handling challenging situations and delivering positive outcomes.

Responsibilities

• Act as first point of contact for individuals with housing needs.
• Deliver tailored advice on housing options and welfare benefits.
• Conduct statutory homelessness assessments.

Skills

Strong knowledge of housing and homelessness legislation

Excellent communication skills

Negotiation skills

Ability to manage complex cases

Proficiency in MS Office

Education

Degree-level education or equivalent experience in housing

Tools

Case management systems

Job description

Are you passionate about making a real difference in people's lives? We're looking for a Homelessness Intervention and Prevention Officer to join a dedicated housing team in South London. This is an exciting opportunity to help prevent homelessness and provide sustainable housing solutions for those in need.

Job Details

• Homelessness Intervention and Prevention Officer
• Public Sector - Local Authority
• Temporary Role - 3 months with possible extension
• Full Time - Monday to Friday, 36 hours per week
• Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella
• Hybrid Working - 2 days per week in office, remainder at home
• IT equipment provided
• ASAP StartDue to the high volume and complexity of cases, we are seeking candidates with proven, in-depth experience in homelessness prevention and housing casework.

About the Role

As a Homeless Intervention and Prevention Officer, you will:

• Act as the first point of contact for individuals with housing needs.
• Deliver tailored advice on housing options, welfare benefits, and tenancy rights.
• Work proactively to prevent homelessness through negotiation, mediation, and partnership working.
• Conduct statutory homelessness assessments and make legally sound decisions under relevant legislation.
• Develop personalised housing plans and collaborate with internal and external agencies to support vulnerable households.

Key Responsibilities

• Provide early intervention and homelessness prevention advice.
• Respond to referrals under the Duty to Refer.
• Negotiate with landlords, lenders, and other stakeholders to sustain tenancies.
• Make recommendations for emergency accommodation and prevention payments.
• Keep accurate records and ensure compliance with housing legislation.

What We're Looking For

• Strong knowledge of housing and homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017.
• Experience in homelessness prevention and housing casework.
• Excellent communication and negotiation skills.
• Ability to manage complex cases and work under pressure.
• Proficiency in MS Office and case management systems.

Essential Experience

• Degree-level education or equivalent experience in housing or a related field.
• Background in customer-focused services and multi-agency working.
• Experience handling challenging situations and delivering positive outcomes.

Additional Information

You may be required to work across different locations and conduct home visits. Occasional work outside normal office hours may be necessary.

If you're committed to helping people find sustainable housing solutions and want to be part of a team that makes a real impact, apply today through Adecco.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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