Home Installation & Delivery Specialist (7.5t)

John Lewis & Partners; Arnold; On-site; GBP 26,000 - 35,000; Full time

Job summary

John Lewis & Partners is seeking an Installation Specialist to join our customer delivery hubs. You will form a 2-person crew to install furniture, appliances, and tech at customers’ homes, driving a 7.5-tonne vehicle.

Role requires heavy lifting and prior installation experience; you’ll be accredited with our installer program and work to deliver outstanding service on every doorstep visit.

Qualifications

• Previous installation experience is required.
• DCPC or Driver Qualification Card by day one.
• Tachograph Card is required.
• Previous experience driving a 7.5-tonne vehicle.
• Previous experience in a customer-facing role is preferred.
• Good verbal communication and ability to explain product use.

Responsibilities

• Load up your lorry with the day’s deliveries, working alongside the warehouse team.
• Be an ambassador for the John Lewis brand with excellent customer service as your priority.
• Install products efficiently and demonstrate how they work to customers.
• Keep up to date with new products and technologies to perform at your best.
• Maintain a safe working environment on every job site.
• Handle unexpected situations to find the best possible solution for customers.

Skills

Installation experience

Customer-facing experience

Excellent communication skills

Great with technology

Education

DCPC (Driver CPC)

Tachograph Card

Manual C1 UK driving licence

Job description

John Lewis & Partners is seeking an Installation Specialist to join our customer delivery hubs. You will form a 2-person crew to install furniture, appliances, and tech at customers’ homes, driving a 7.5-tonne vehicle.

Role requires heavy lifting and prior installation experience; you’ll be accredited with our installer program and work to deliver outstanding service on every doorstep visit.