Home Bedroom Planner

IKEA; Swalwell; On-site; GBP 27,000 - 30,000; Full time

Job summary

IKEA is seeking a Mobile Bedrooms Designer to bring showroom expertise into customers' homes, helping tailor spaces to individual needs and lifestyles.

You will meet clients, measure spaces, and guide product choices while managing appointments and workload, with a focus on delivering a seamless home-visit experience and follow-up. This role is full-time with evenings and alternate weekends.

Qualifications

• Full driving license held for 2+ years.

Responsibilities

• Meet customers in their homes to understand needs and provide personalised solutions.
• Deliver a seamless customer experience from initial booking to payment and follow-up.
• Stay informed about IKEA services and product updates to assist customers.
• Support the Bedrooms department when needed.
• Work with sales goals and KPIs to drive business success.

Skills

Driving license

Relationship building

Self-motivated

Organisation

Appointment scheduling

Measurements

Microsoft Office

Planning tools

Tools

MS Office

Planning tools

Job description

At IKEA, we're committed to making our products and services accessible to everyone. As a Mobile Bedrooms Designer, you'll bring the inspiration, expertise, and personalised service of the IKEA showroom directly into customers' homes. If you enjoy building relationships, understanding individual needs, and helping customers create their dream rooms we'd love to welcome you to our team!

WHAT WE OFFER

• Start date of employment: 7th November 2026
• Salary: £13:45 per hour with an additional responsibility allowance
• Full Time: 39 Hours working 5 days per week including evenings and alternate weekends.

WHAT YOU'LL NEED TO HAVE

• Have held a full driving license for 2+ years.
• Confident in building relationships with customers and recommending products that meet their needs.
• You are a self-motivated and organised individual who enjoys working independently and takes ownership of managing your own appointment schedule and workload.
• Confident in taking accurate measurements and experienced in using a range of computer systems, including Microsoft Office and planning tools.
• Passionate about home furnishings, with an interest in understanding customer buying behaviours to provide tailored solutions.

WHAT YOU'LL BE DOING DAY TO DAY

• Meeting customers in their homes to gain a deeper understanding of their needs, offering inspiration and guidance to create personalised solutions for their space and lifestyle.
• Responsible for delivering a seamless customer experience from booking the initial appointment and planning solutions through to payment, while also following up with customers after their home visit.
• Working alongside the Bedrooms Shopkeeper, you will stay informed about IKEA services and product updates to help customers find the right solutions.
• When not planning in customers' homes, there will be an expectation for you to support the Bedrooms department when needed.
• Working closely with sales goals and key performance indicators (KPIs), helping drive success for both customers and the business.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team. Come see the wonderful workday where we create a better everyday life for the many

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

• Medical questionnaire
• Criminal History
• Driving Records

We understand not everyone will be successful, but we promise to keep you informed either way.