Sales Assistant

IKEA; Manchester; On-site; GBP 11,000 - 21,000; Part time

Benefits offered by this job

IKEA discount

Life Assurance

Pension contributions

Interest-free loans

Rosetta Stone access

Giving Day leave

Job summary

IKEA Manchester is seeking a Sales Assistant to join our Decoration & Outdoor team on 16-hour or 30-hour contracts. You’ll help customers create inspiring spaces and discover products that bring homes to life.

You’ll deliver an engaging shopping experience, keep areas well presented and stocked, and support the leadership team with opportunities to improve performance on the 30-hour contract.

We offer a 15% IKEA discount, life assurance, pension contributions and personal growth opportunities.

Qualifications

• Customer-first mindset to make customers feel valued and supported.
• Ability to plan ahead and manage multiple tasks efficiently.
• Initiative, good time management and attention to detail.
• Strong IT skills and comfort with handheld devices.

Responsibilities

• Provide an inspirational shopping experience by identifying customer needs and advising on best solutions.
• Maintain area presentation, stock levels and accurate pricing.
• Handle day-to-day store activities and support operational tasks.
• Assist with heavier products safely when required.

Skills

Customer focus

Teamwork

IT skills

Organisational skills

Decision making

Tools

Hand held equipment

Job description

IKEA Manchester are looking to welcome a Sales Assistant to join our Decoration & Outdoor team on a 16 hour or 30 hour contract.

Love creating inspiring spaces and helping customers bring their homes to life? Join IKEA in our Decoration & Outdoor department, where you'll help customers discover products and ideas that make everyday life at home better.

From stylish home accessories and seasonal décor to outdoor living solutions, you'll inspire customers with practical, beautiful ideas, offer expert advice, and create an engaging shopping experience. You'll also play an important role in keeping our market hall looking inviting, inspiring and ready for every customer who walks through our doors.

16-hour contract: Focused primarily on delivering an exceptional customer experience and supporting day-to-day operational activities.

30-hour contract: Includes additional responsibility for reviewing sales performance, supporting departmental targets, identifying opportunities for improvement, and providing commercially focused recommendations to the leadership team.

WHAT WE OFFER

• The Start Date of employment will be: 15th november 2026.
• Hourly rate of £13.45 per hour.
• 16 hours weekly, working 4 days over 7 and 3 out of 4 weekends.
• 30 hours weekly, working 5 days over 7 and alternative weekends.
• Working hours are between 8am and 10pm.
• We can discuss flexibility to match your life and our business needs during the interview.

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WORKING WITH US HAS ITS REWARDS

• 15% IKEA discount & discount portal helping you save £100’s on high-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.
• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you.

WHAT YOU'LL NEED TO H A

• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.
• You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You take initiative, make well-informed choices, and actively engage with your daily tasks.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
• Efficient, results-driven, and highly organized.
• Proficient with IT and hand held equipment.

Additional responsibilities for the 30-hour contract

• Review and analyse sales performance to identify opportunities and areas for improvement.
• Monitor progress against departmental goals and take action to help keep the team on track.
• Use commercial insight and strategic thinking to support decision-making and drive performance.
• Work closely with the leadership team, sharing recommendations on what is working well and where improvements could be made.
• Take a more active role in supporting the delivery of departmental and store objectives.

WHAT YOU'LL BE DOING DAY TO DAY

• You provide an inspirational shopping experience for our customers by actively approaching them to identify their needs and advising them on the best solutions for their life at home.
• You are always enthusiastic about the range, curious to learn the stories behind the products and their design.
• You support maximising sales by ensuring the areas are clean, fully stocked, all products priced, well presented and easy to shop.
• Manual handling heavy products safely, using ladders and pump trucks.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.