Holiday Park General Manager — Lead Ops & Guest Experience

Park Holidays UK

England

On-site

GBP 45,000 - 75,000

Full time

4 days ago

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Benefits offered by this job

Holiday discount

Restaurant discount

Life insurance

Eye care voucher

Employee assistance programme

Job summary

Park Holidays UK is seeking an experienced General Manager to oversee day-to-day operations at a holiday park in the United Kingdom. You will lead a diverse team, drive guest service excellence, and focus on growing occupancy and profitability in a seasonal environment.

The role requires strong leadership, budgeting and compliance with industry standards, with weekend and holiday availability included. A dynamic, customer-focused mindset will help you maximise guest satisfaction and financial

Qualifications

Proven experience in a similar managerial role within hospitality or leisure.
Strong leadership and people-management skills.
Excellent customer service focus and guest satisfactionTrack record.

Responsibilities

Oversee all park operations including accommodation, facilities and grounds.
Drive occupancy, revenue growth and profitability while maintaining high service standards.
Recruit, train and develop staff to build a high-performing team culture.
Manage budgets and resources to meet financial targets and maximise efficiency.
Ensure compliance with safety, regulatory and quality standards.
Lead communication and collaboration across departments to hit annual targets.
Address issues quickly to maintain guest satisfaction and park reputation.