Holiday Cafe Champion: Fast, Five-Star Service

Marks & Spencer Plc; Merthyr Tydfil; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is seeking a customer-focused cafe associate for its M&S Café. You will handle orders quickly, keep a calm demeanor under pressure, and uphold exceptional food safety standards while delivering warm service during busy periods.

The role emphasizes teamwork, digital tool usage for taking and fulfilling orders, and maintaining a high-energy, high-performance culture during peak Christmas times.

Qualifications

• Experience in a fast-paced cafe environment.
• Strong customer service focus and the ability to stay calm under pressure.
• Attention to food safety standards and handling food with care.
• Ability to use digital tools to take and fulfill orders quickly.

Responsibilities

• Take and fulfill customer orders accurately and efficiently.
• Maintain high food safety and cleanliness standards.
• Collaborate with colleagues to keep the cafe running smoothly during peak times.
• Deliver five-star service even when the cafe is busy.

Skills

Customer service

Food safety

Teamwork

Digital literacy

Tools

POS system

Job description

Marks & Spencer Plc is seeking a customer-focused cafe associate for its M&S Café. You will handle orders quickly, keep a calm demeanor under pressure, and uphold exceptional food safety standards while delivering warm service during busy periods.

The role emphasizes teamwork, digital tool usage for taking and fulfilling orders, and maintaining a high-energy, high-performance culture during peak Christmas times.