Christmas Café Assistant: Fast, Five-Star Service

Marks & Spencer Plc; Chester; On-site; GBP 12,398,000 - 15,154,000; Part time

Job summary

Marks & Spencer Plc is seeking a friendly Café Associate for our M&S Café in Chester to deliver warm, five‑star service during busy periods. You’ll greet customers, take orders, fulfil food and drink orders quickly, and help keep the café operating smoothly under pressure.

You’ll be digitally confident, using our POS tools to process orders, uphold impeccable food safety standards, support teammates, and adapt to pace with a can-do attitude during peak demand.

Qualifications

• Experience in café or fast-paced retail environments is preferred.
• Comfort handling orders and delivering quick, accurate service.
• Ability to navigate POS tools and communicate clearly with customers.

Responsibilities

• Take and fulfil customer orders at the café counter.
• Ensure orders are prepared accurately and promptly.
• Maintain high food safety and hygiene standards during service.
• Assist teammates to manage busy queues and peak times.
• Adapt to changing priorities and support a high‑performance team.

Skills

Customer service

Digital literacy

Teamwork

Calm under pressure

Food safety awareness

Tools

POS system

Order fulfilment tools

Job description

Marks & Spencer Plc is seeking a friendly Café Associate for our M&S Café in Chester to deliver warm, five‑star service during busy periods. You’ll greet customers, take orders, fulfil food and drink orders quickly, and help keep the café operating smoothly under pressure.

You’ll be digitally confident, using our POS tools to process orders, uphold impeccable food safety standards, support teammates, and adapt to pace with a can-do attitude during peak demand.