Café Brand Ambassador — Fast, Five-Star Service

Marks & Spencer; Salisbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking staff for its Café, a fast-paced, high-pressure role in store operations. You will greet customers, take and fulfill orders quickly using digital tools, and deliver warm, five-star service while maintaining food safety standards.

The role emphasizes teamwork, flexibility, and the ability to stay calm under pressure during peak periods, especially around Christmas. This position offers opportunities to contribute to a high-performance customer experience.

Qualifications

• Experience in fast-paced cafe or hospitality settings.
• Ability to work under pressure and deliver five-star service.
• Digital confidence with order-taking systems.

Responsibilities

• Take and fulfil orders quickly and accurately to keep customers moving.
• Maintain impeccable food safety standards while handling orders and queues.
• Work as part of a high-performance team to deliver consistent service.
• Adapt to busy periods and help where needed to meet customer needs.

Job description

Marks & Spencer is seeking staff for its Café, a fast-paced, high-pressure role in store operations. You will greet customers, take and fulfill orders quickly using digital tools, and deliver warm, five-star service while maintaining food safety standards.

The role emphasizes teamwork, flexibility, and the ability to stay calm under pressure during peak periods, especially around Christmas. This position offers opportunities to contribute to a high-performance customer experience.