Christmas Café Assistant: Fast, Five-Star Service

Marks & Spencer; Ballymena; On-site; GBP 9,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring for a role in our Café, a busy, hands-on position in a fast-paced store environment. You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

You’ll be digitally confident, use our tools to take and fulfil orders fast, and keep customers moving with five-star service. Teamwork and flexibility matter daily.

Qualifications

• Hands-on cafe role requiring calm under pressure and five-star service.
• Digital tools used for orders and fast fulfilment.
• Commitment to food safety standards and quick teamwork.
• Ability to adapt to busy periods with flexibility.

Responsibilities

• Take and fulfil customer orders quickly using digital tools.
• Ensure food safety standards are met while handling orders.
• Maintain smooth cafe operations during peak times.
• Support colleagues and contribute to a high-performance team.
• Deliver warm, five-star service even in busy periods.

Skills

Customer service

Teamwork

Flexibility

Stamina under pressure

Digital literacy

Food safety awareness

Job description

Marks & Spencer is hiring for a role in our Café, a busy, hands-on position in a fast-paced store environment. You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

You’ll be digitally confident, use our tools to take and fulfil orders fast, and keep customers moving with five-star service. Teamwork and flexibility matter daily.