Fast-Paced Café Associate - Five-Star Service & Digital

Marks and Spencer plc (UK); Cherwell District; On-site; GBP 12,398,000 - 16,531,000; Part time

Job summary

Marks & Spencer plc (UK) in the M&S Café is seeking a hands‑on team member who thrives in a fast‑paced store environment. You’ll use digital tools to take and fulfil orders swiftly, while delivering warm, five‑star service and recommending great food and drinks.

You'll uphold impeccable food safety standards, support colleagues, and stay flexible to cover shifts as needed to keep the café running smoothly during peak periods.

Qualifications

• Excellent customer service skills and a positive attitude.
• Ability to work at pace and under pressure while maintaining quality.
• Comfort using digital tools to take and fulfil orders.

Responsibilities

• Take and fulfil orders quickly using café tools.
• Maintain high food safety standards during busy periods.
• Deliver five-star service and accurate recommendations.
• Support colleagues to keep the café running smoothly.
• Adapt to changing shifts and locations as needed.

Skills

Customer service

Calm under pressure

Teamwork

Adaptability

Tools

POS system

Job description

Marks & Spencer plc (UK) in the M&S Café is seeking a hands‑on team member who thrives in a fast‑paced store environment. You’ll use digital tools to take and fulfil orders swiftly, while delivering warm, five‑star service and recommending great food and drinks.

You'll uphold impeccable food safety standards, support colleagues, and stay flexible to cover shifts as needed to keep the café running smoothly during peak periods.