HMP Millsike - Case Admin

Mitie; Hull and East Yorkshire; On-site; GBP 26,000 - 27,000; Full time

Job summary

A correctional services provider in the UK is seeking a Case Administrator to provide essential administrative support within the Offender Management Unit at HMP Millsike. The ideal candidate will demonstrate proficiency in IT and communication skills, supporting prisoner rehabilitation initiatives and maintaining accurate records to aid in reducing re-offending. Candidates with a diverse background in social care or education are especially encouraged to apply. This position offers a unique opportunity to contribute to restorative practices within the correctional environment.

Qualifications

• Experience with data entry and record-keeping.
• Strong ability to meet customer expectations through written communication.
• Capacity to adapt to legislative changes.

Responsibilities

• Provide administrative support for the OMU.
• Co-ordinate use of assessment and application processes.
• Assist with prisoner documentation and resettlement boards.
• Maintain records in accordance with established standards.

Skills

Intermediate IT skills

Clear written communication skills

Strong verbal communication

Organisational skills

Problem-solving ability

Ability to work in a team

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Case Administrator

Salary: £26,359

Overview

Mitie Care & Custody (C&C) is committed to establishing HMP Millsike as a place of restoration and rehabilitation. The role supports the Offender Management Unit (OMU) within HMP Millsike, contributing directly to prisoner rehabilitation by managing administrative responsibilities and liaising with internal and external agencies.

Job Objectives and Responsibilities

This role is based within the OMU at HMP Millsike and involves:

• Providing administrative support for the OMU, including record‑keeping and data entry in line with policy frameworks.
• Co‑ordinating and managing the use of Offender Assessment System (OASys), Release on Temporary Licence (RoTL), bail and BASS applications, and Multi‑Agency Public Protection Arrangements (MAPPA).
• Assisting with re‑categorisation of prisoners, sentence calculations, recall paperwork and documentation related to transfer and release.
• Organising resettlement boards and processing parole applications.
• Maintaining accurate records and data in accordance with established standards.
• Supporting the OMU to meet its objectives of reducing re‑offending, by adhering to the Offender Management in Custody Model and related policy frameworks.
• Engaging in continuous learning and completing mandatory training as required.

Person Specification

• Intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook; experience updating central data systems.
• Clear written communication skills to meet customer expectations.
• Strong verbal and written communication, positive problem‑solving ability, and excellent organisational skills.
• Capacity to work efficiently in a fast‑paced environment and to adapt to legislative and procedural changes.
• Willingness to engage in continuous learning and complete necessary training.
• Ability to work effectively as part of a team.
• Diverse background experience in social care or learning environments welcomed.

Diversity and Inclusion

Mitie Care & Custody is committed to diversity and inclusion and welcomes applications from veterans, individuals changing careers, and those with experience in social care or educational settings.