Hire & Sales Coordinator - Newcastle | Customer Focus

Nixon hire; Newcastle upon Tyne; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive Bonus Scheme

25 Days Annual Leave plus Bank Holid</

Enhanced Company Pension Scheme

Life Assurance Scheme

Employee Assistance Program

High Street Discount Vouchers

Discounted Gym Membership

Cycle to Work & Home & Tech Scheme

Milestone Birthdays Additional leave

Work Anniversary Bonuses

Refer a Friend Scheme

Descripción de la vacante

Nixon Hire Ltd. is seeking a Hire & Sales Coordinator to join the Central Support Office in Newcastle. You will deliver outstanding customer service to current and potential customers, supporting their requirements and upselling products to help us consistently meet service levels.

You will liaise with the depot network and other departments to ensure delivery of service, raise quotes and process hire and sales orders, and contribute to a friendly, fast-paced environment across our UK depots.

Formación

• Enthusiastic, upbeat and professional.
• Keen understanding of good customer service.
• Team player in a fast-paced, friendly environment.
• Flexible with change and drive to continuously improve.
• Good knowledge of the UK geography essential.

Responsabilidades

• Ensuring all enquiries are responded to in a timely manner via telephone and email.
• Liaising closely with the depot network and other departments to ensure delivery of service/product.
• Offering customers an efficient, knowledgeable and courteous service.
• Meeting the customers requirements from point of order to delivery of product.
• Raising quotes and processing hire and sales orders.
• Following up on customer orders to ensure delivery and obtain feedback.
• Ensuring product knowledge is maintained at an adequate level.
• Liaise with sales team to maximise sales opportunity across the depot network.

Conocimientos

Customer service

Team player

Flexible

UK geography knowledge

Fast-paced environment

Descripción del empleo

Nixon Hire Ltd. is seeking a Hire & Sales Coordinator to join the Central Support Office in Newcastle. You will deliver outstanding customer service to current and potential customers, supporting their requirements and upselling products to help us consistently meet service levels.

You will liaise with the depot network and other departments to ensure delivery of service, raise quotes and process hire and sales orders, and contribute to a friendly, fast-paced environment across our UK depots.