Dynamic Hire & Sales Coordinator – Multi-Depot

Nixon hire; Newcastle upon Tyne; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Bonus Scheme

25 Days Annual Leave + Bank Holidays

Enhanced Pension Scheme

Life Assurance Scheme

Employee Assistance Programme

High Street Discount Vouchers

Discounted Gym Membership

Cycle to Work & Home & Tech Scheme

Job summary

Nixon Hire is based at CityWest Business Park, Newcastle Upon Tyne, and seeks a Hire & Sales Coordinator to deliver excellent customer service, support client requirements and upsell products across the depot network. You will respond promptly to enquiries by phone and email, liaise with depots and other departments, and process quotes, hire and sales orders from order to delivery.

A proactive, team‑oriented approach and strong UK geography knowledge are essential; the company offers a bonus

Qualifications

• Experience in customer service or strong understanding of it.
• Enthusiastic, upbeat and professional.
• Able to work in a fast-paced environment.
• Good geographical knowledge of the UK.
• Experience in the hire industry desirable but not essential.

Responsibilities

• Respond to enquiries in a timely manner via phone and email.
• Liaise with the depot network and other departments to ensure delivery of service/product.
• Offer customers an efficient, knowledgeable and courteous service.
• Meet customer requirements from order to delivery.
• Raise quotes and process hire and sales orders.
• Follow up on orders to ensure delivery and obtain feedback regarding equipment and service.
• Maintain product knowledge at an adequate level.
• Liaise with the sales team to maximise sales opportunities across the depot network.

Skills

Customer service

Upselling

Communication

Team player

UK geography knowledge

Organisation

Liaising

Tools

CRM system

Job description

Nixon Hire is based at CityWest Business Park, Newcastle Upon Tyne, and seeks a Hire & Sales Coordinator to deliver excellent customer service, support client requirements and upsell products across the depot network. You will respond promptly to enquiries by phone and email, liaise with depots and other departments, and process quotes, hire and sales orders from order to delivery.

A proactive, team‑oriented approach and strong UK geography knowledge are essential; the company offers a bonus