Hire Desk Sales Support Specialist

MEP Hire; Staines-upon-Thames; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus scheme

Salary sacrifice pension

25 days holiday + bank holidays

Free Tool Hire

Life Assurance

Job summary

MEP Hire is seeking a customer-focused Hire/Sales Controller to support the national network of depots. You will handle phone and email queries, assist the sales team, and ensure efficient hire desk administration while delivering a great customer experience.

Join a fast-moving team in a growing business, with opportunities to learn the tools and contribute to ensuring competitive contract rates and quality hires. This role emphasizes teamwork, reliability, and timely responses.

Qualifications

• Demonstrable customer service experience in a fast-paced environment.
• Confident communicator and team player with the ability to manage workloads and prioritise daily activities.
• Willingness to learn the technical aspects of tools and supporting the hire desk processes.

Responsibilities

• First line of contact for customers and colleagues via phone and email.
• Collaborate with national sales team and branch managers to meet business objectives.
• Ensure high-quality hires and sales through accurate admin and reporting.

Skills

Customer service

Communication

Time management

Tools

MS Office

Job description

MEP Hire is seeking a customer-focused Hire/Sales Controller to support the national network of depots. You will handle phone and email queries, assist the sales team, and ensure efficient hire desk administration while delivering a great customer experience.

Join a fast-moving team in a growing business, with opportunities to learn the tools and contribute to ensuring competitive contract rates and quality hires. This role emphasizes teamwork, reliability, and timely responses.