Hire Desk Coordinator – Customer Success

Quick Reach; West Bromwich; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

23 days holiday plus Bank Holidays

Job summary

A leading equipment hire company in the UK seeks a Hire Desk Controller to ensure exceptional customer service and maintain efficiency. You will handle inquiries, assist the sales team, and build relationships with clients. Ideal candidates have excellent communication skills, experience in an office environment, and a proactive approach to customer service. Competitive salary and benefits offered.

Qualifications

• Proven experience in a similar office environment.
• Ability to work independently and in a team.
• Strong motivation and communication skills.

Responsibilities

• Ensure an efficient and professional service.
• Assist with sales inquiries and arrange appointments.
• Process all orders and communicate with customers.

Skills

Time management

Organisational skills

Communication skills

Problem-solving

Customer service orientation

Tools

Microsoft applications

Job description

A leading equipment hire company in the UK seeks a Hire Desk Controller to ensure exceptional customer service and maintain efficiency. You will handle inquiries, assist the sales team, and build relationships with clients. Ideal candidates have excellent communication skills, experience in an office environment, and a proactive approach to customer service. Competitive salary and benefits offered.