Hire Desk Controller – 9 Month Contract (Glasgow)

Speedy Hire Plc.; Glasgow; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

26 days' holiday

Pension scheme

Life assurance

Discount across Speedy brand

Training and progression

Job summary

Speedy Hire Plc. is seeking a proactive Hire Controller in Glasgow for a 9-month fixed term contract. The role is desk-based within the depot, coordinating the complete hire process from order placement to delivery and collection to ensure the right equipment is available on time.

You will work closely with stock teams, drivers and engineers, providing excellent customer service and updating customers throughout the hire cycle. Prior hire industry or sales/service experience is desirable.

Qualifications

• Must have strong organisational skills.
• Excellent verbal and written communication.
• Customer-focused mindset.
• Ability to adapt in a busy, fast-paced environment.
• Commitment to learning and development.
• Full UK driving licence.

Responsibilities

• Handle customer enquiries and process hire orders.
• Coordinate the hire process from order to delivery and collection.
• Build strong relationships with customers.
• Liaise with stock teams, drivers and engineers to ensure availability.
• Keep customers updated throughout the hire process.
• Resolve customer queries quickly and professionally.
• Support the wider depot team to meet operational and customer service objectives.
• Identify opportunities to offer additional products and services.

Skills

Strong organisational skills

Excellent verbal and written沟

Job description

Speedy Hire Plc. is seeking a proactive Hire Controller in Glasgow for a 9-month fixed term contract. The role is desk-based within the depot, coordinating the complete hire process from order placement to delivery and collection to ensure the right equipment is available on time.

You will work closely with stock teams, drivers and engineers, providing excellent customer service and updating customers throughout the hire cycle. Prior hire industry or sales/service experience is desirable.