Hire Controller – Fast-Paced, Customer-Driven Coordinator

Vp plc; Worksop; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Salary sacrifice pension

25 days holiday

Life Assurance

Share save scheme

Eye care vouchers

Cycle to work scheme

Health Shield

Employee Assistance Programme

Job summary

Vp plc is hiring a Hire Controller at our Worksop depot. This is a fast-paced, office-based role responsible for processing hire requests, coordinating with depots and transport teams, and ensuring equipment is delivered on time and to specification.

You should have experience in sales or customer service, excellent communication, and strong attention to detail. Proficiency with Microsoft Office and good organisational skills are essential, with the ability to work both as part of a team and

Qualifications

• Experience in sales or customer service is required.
• Excellent communication skills in person and on the phone.
• Customer-focused approach with strong attention to detail.
• Good IT skills and familiarity with Microsoft Office.
• Ability to prioritise workload under pressure and work in a team or alone.

Responsibilities

• Liaise with clients, offer services and provide quotations.
• Keep all administration up to date.
• Serve as main contact for customers and resolve queries promptly.
• Act as a link between Sales and Operations while coordinating hires.
• Coordinate equipment deliveries and collections with transport and depot teams.
• Monitor equipment availability and schedule to meet demand.
• Update and maintain hire records and process extensions.
• Assist with resolving equipment or service issues promptly.

Skills

Sales experience

Customer service

Communication

Attention to detail

Organisational skills

IT skills

Tools

Microsoft Office

Job description

Vp plc is hiring a Hire Controller at our Worksop depot. This is a fast-paced, office-based role responsible for processing hire requests, coordinating with depots and transport teams, and ensuring equipment is delivered on time and to specification.

You should have experience in sales or customer service, excellent communication, and strong attention to detail. Proficiency with Microsoft Office and good organisational skills are essential, with the ability to work both as part of a team and