Hire Controller: Client Liaison & Scheduling

MEP Hire; Worksop; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension (salary sacrifice)

25 days holiday plus bank holidays

Free Tool Hire

Life Assurance 3x salary

Share save scheme

Eye care vouchers

Learning & Development – in-house and外

Job summary

TPA Portable Roadways is recruiting a Hire Controller for our Worksop depot. This busy, office-based role involves processing hire requests, coordinating with depots and transport, and ensuring timely, on-spec deliveries to customers.

We’re seeking an organised team player with strong communication skills, attention to detail, and experience in sales or customer service. Training will be provided on our products and processes.

Qualifications

• Experience in sales or customer service is essential.
• Excellent communication skills, both face to face and on the phone.
• Customer focused approach with a proactive mindset.
• Excellent attention to detail and organisational skills.
• Good IT skills and familiarity with the Microsoft Office suite.
• Knowledge of the hire industry is beneficial, full training provided.
• Ability to prioritise workload under pressure and work in a team or independently.

Responsibilities

• Liaise with potential and existing clients, offering services and providing quotations.
• Ensure all administration is up to date and accurate.
• Act as the main point of contact for customers and resolve queries promptly.
• Coordinate hires between Sales, Operations and depots.
• Arrange equipment deliveries and collections with transport teams.
• Monitor equipment availability and schedule to meet demand.
• Maintain hire records including extensions and off-hires.
• Assist with resolving equipment or service issues promptly and professionally.

Skills

Sales experience

Customer service

Communication skills

Attention to detail

MS Office

Team player

Problem solving

Tools

MS Office

Job description

TPA Portable Roadways is recruiting a Hire Controller for our Worksop depot. This busy, office-based role involves processing hire requests, coordinating with depots and transport, and ensuring timely, on-spec deliveries to customers.

We’re seeking an organised team player with strong communication skills, attention to detail, and experience in sales or customer service. Training will be provided on our products and processes.