Hire Controller

Eaton Syalon Ltd; East Midlands; On-site; GBP 28,000 - 36,000; Full time

Job summary

Eaton Syalon Ltd is recruiting an experienced Hire Controller to join a busy plant and tool hire operation. This hands-on role places you at the centre of daily activity, coordinating hires, resolving queries and keeping customers, drivers and equipment moving efficiently.

Working hours are Monday to Thursday 7:30 AM to 4:00 PM with an early finish on Friday, and you must be able to drive for the role. Previous hire-controller experience is essential.

Qualifications

• Previous experience in a Hire Controller role
• Background within plant or tool hire
• Ability to manage multiple live orders in a fast-moving environment
• Strong communication and customer service skills
• A proactive, team-focused attitude

Responsibilities

• Coordinating hire requests from enquiry through to completion
• Scheduling equipment, transport and availability
• Acting as a key contact for customers, resolving queries and changes
• Liaising with drivers, depots and internal teams
• Maintaining accurate system information and documentation
• Supporting the smooth day-to-day running of the operation

Skills

Hire Controller

Plant/tool hire background

Multitasking

Communication skills

Customer service

Job description

Eaton Syalon are delighted to be partnering with a growing and well respected hire business to recruit an experienced Hire Controller.

You must be able to drive to be considered for the role.

It is essential that you have previous experience within a hire controller role or come from a plant/tool background.

This is a busy, hands on position at the centre of operations, perfect for someone who understands the pace of the hire industry and enjoys keeping customers, drivers and equipment moving efficiently.

The role will involve:

• Coordinating hire requests from enquiry through to completion
• Scheduling equipment, transport and availability
• Acting as a key contact for customers, resolving queries and changes
• Liaising with drivers, depots and internal teams
• Maintaining accurate system information and documentation
• Supporting the smooth day-to-day running of the operation

What’s essential:

• Previous experience in a Hire Controller role
• Background within plant or tool hire
• Ability to manage multiple live orders in a fast-moving environment
• Strong communication and customer service skills
• A proactive, team-focused attitude

Working Hours: Monday - Thursday 7.30 AM - 4.00 PM (Early Finish on a Friday)