HEO Personal Assistant

Brook Street; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Brook Street in London is seeking an experienced Personal Assistant/Secretary to provide senior-level secretarial and administrative support to the Director and Deputy Directors, using independent judgement and discretion.

You will manage diaries, coordinate meetings, handle travel, and support group finances and recruitment activities while maintaining high-quality relationships across the leadership team.

Qualifications

• Experience working flexibly under pressure to meet deadlines.
• Strong problem-solving skills.
• Confident written and verbal communication with senior stakeholders.
• Excellent organisation and time management.
• Collaborative approach to working relationships.

Responsibilities

• Provide senior-level secretarial and administrative support with independent judgement.
• Build relationships with Director and Deputy Directors to understand priorities.
• Manage diary and inbox for the Euston Director, coordinating complex events.
• Plan ahead to resolve pressures and meet tight deadlines.
• Organise and chair meetings for the senior leadership team: dates, rooms, agendas, minutes.
• Prepare boards papers and briefings in time for discussions.
• Book travel and accommodation, ensuring value for money.
• Support recruitment campaigns, workforce changes, rewards processes, building passes, and IT requests.
• Lead on Group finance activities: oversee requisitioners and payment issues.
• Help meet financial reporting obligations with budgets and analyses.
• Provide flexible ad hoc support across the directorate and group.

Skills

Under pressure

Problem solving

Written communication

Verbal communication

Organisation

Time management

Stakeholder management

Collaborative mindset

Job description

Personal Assistant / Secretary

Location: London

Pay Rate - £16.96

Monday - Friday (Hybrid)

What you’ll be doing:

• Provide diverse, senior-level secretarial and administrative support using independent judgment and discretion
• Build strong, open, collaborative relationships with your Director and Deputy Directors to understand priorities and working preferences
• Manage diary and inbox for the Euston Director-proactively and reactively managing complex, changing events and anticipating next steps
• Plan ahead, take initiative to resolve pressures, and manage conflicting demands to meet tight deadlines
• Organise (and sometimes chair) meetings for the senior leadership team: set dates, arrange rooms, plan agendas, coordinate papers, take minutes, track actions, and maintain action logs
• Prepare for forthcoming committees and Board meetings by ensuring papers and briefing materials are received in time for discussion and updates ahead of meetings
• Book travel and accommodation well in advance, ensuring value for money and using the most effective transport options
• Support wider business management needs, including recruitment campaign administration, tracking workforce changes, administering reward processes, arranging building passes, and supporting IT requests
• Lead on Group finance activities: oversee finance requisitioners to help ensure prompt invoice payment and resolve payment issues
• Help meet financial reporting obligations for the Group, providing updates and analysis on administration budgets
• Provide flexible ad hoc support across the directorate and group when needed

What you’ll bring:

• Experience working flexibly under pressure to meet tight deadlines
• Strong problem-solving skills with the ability to work independently to find answers
• Confident written and verbal communication with senior stakeholders and people at all levels
• Exceptional organisation, sound judgement, and strong time management-able to prioritise urgent requests and monitor progress
• A collaborative approach, with the ability to build and maintain high-quality working relationships

Additional information:

• This role involves juggling multiple priorities and supporting a busy senior leadership environment within the Euston Directorate.

If you’re an enthusiastic, organised and confident Personal Assistant/Secretary who thrives on variety and responsibility, we’d love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.