Helpdesk Administrator: Drive Facilities Maintenance & Compliance

Concept Resources; Bracknell; Presencial; GBP 19.000 - 25.000; Jornada completa

Descripción de la vacante

Concept Resources is seeking an experienced Helpdesk Administrator to join a busy Facilities Management team at Jealott's Hill Research Centre, Bracknell. This full-time temporary role runs until January 2027 and involves handling helpdesk queries, logging maintenance requests, and supporting compliance.

You'll work 8:00am to 5:00pm, 45 hours per week, and liaise with contractors and internal teams to maintain service levels and accurate records.

Formación

• Experience in facilities management administration or related admin roles.
• Strong customer service and communication skills.
• Experience coordinating helpdesk or maintenance activities.

Responsabilidades

• Monitor and respond promptly to facilities management helpdesk inquiries.
• Log and manage maintenance requests using CAFM systems.
• Raise, update and monitor work orders and coordinate maintenance activities.
• Liaise with facilities management teams to obtain updates on requests.
• Support compliance administration, audits and reporting.

Conocimientos

Facilities management

Administration

Customer service

Helpdesk coordination

Maintenance administration

Herramientas

CAFM systems

Descripción del empleo

Concept Resources is seeking an experienced Helpdesk Administrator to join a busy Facilities Management team at Jealott's Hill Research Centre, Bracknell. This full-time temporary role runs until January 2027 and involves handling helpdesk queries, logging maintenance requests, and supporting compliance.

You'll work 8:00am to 5:00pm, 45 hours per week, and liaise with contractors and internal teams to maintain service levels and accurate records.