Hearing Wellness Advisor - Path to Audiology

Sonova; Wood Green; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Salary: £28,500 per annum

Monthly bonus scheme

Boots Discount Card

Free hearing aids (employee)

Free flu vaccination

Pension scheme

Life assurance

Flexible Benefits Box

Health Hero

25 days annual leave, increasing to 30

Long service awards

Job summary

Boots Hearingcare is seeking a hands-on Hearing Wellness Advisor for a modern clinic environment in the UK. You will welcome customers, perform screenings, support maintenance, and assist clinicians while developing clinical understanding at Boots Hearingcare Academy in Llandudno.

A clear progression route leads toward QHAD and Audiologist roles. From day one you’ll receive structured training, with accommodation covered during academy sessions and hands-on experience in store.

Qualifications

• Strong customer-service background with healthcare or retail experience.
• Excellent communication and organisational skills.
• GCSEs ( Maths, English and Science ) at appropriate grades.

Responsibilities

• Be the first point of contact for customers with a warm, professional welcome.
• Carry out hearing screenings and pre-clinic checks.
• Support hearing aid maintenance, aftercare and troubleshooting.
• Assist Audiologists with clinic flow and customer preparation.
• Discuss hearing health and products with customers, guiding next steps.
• Manage appointments and customer records accurately.
• Deliver a high-quality, customer-centric service.

Skills

Customer service

Communication

Administration

Attention to detail

Education

GCSEs in Maths, English, and Science

Job description

Boots Hearingcare is seeking a hands-on Hearing Wellness Advisor for a modern clinic environment in the UK. You will welcome customers, perform screenings, support maintenance, and assist clinicians while developing clinical understanding at Boots Hearingcare Academy in Llandudno.

A clear progression route leads toward QHAD and Audiologist roles. From day one you’ll receive structured training, with accommodation covered during academy sessions and hands-on experience in store.