Hearing Wellness Advisor: Path to Audiologist

Sonova Group

Greater London

On-site

GBP 29,000 - 30,000

Full time

2 days ago
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Benefits offered by this job

Salary £28,500 per annum
Monthly bonus scheme
Boots Discount Card
Free hearing aids (employee)
Free flu vaccination (family)
Pension scheme (salary sacrifice)
Life assurance
Flexible Benefits Box
Health Hero wellbeing support
25 days annual leave (30 with service)
Long service awards

Job summary

Boots Hearingcare in Brent Cross is recruiting for a Hearing Wellness Advisor. You will be the first contact for customers, conduct screenings, support aftercare, and help prepare patients for audiology services. Training leads to progression to QHAD and Audiologist roles within a well-supported framework.

The role offers clear development with a Boots Hearingcare Academy, structured diaries, and high standards of care in a modern clinic environment.

Qualifications

  • GCSEs (or equivalent) in Maths, English and Science.
  • Strong performance and customer focus.
  • Ability to balance academic study with clinical practice.

Responsibilities

  • Be the first point of contact for customers, providing a warm and professional welcome.
  • Carry out hearing screenings and pre-clinic checks.
  • Support hearing aid maintenance, aftercare and troubleshooting.
  • Assist Audiologists with clinic flow and customer preparation.
  • Discuss hearing health and next steps with customers.
  • Manage appointments and customer records accurately.
  • Deliver a high-quality, customer-centric service.

Skills

Customer service
Communication
Organisation
Attention to detail
Hearing health interest

Education

GCSEs in Maths, English, and Science

Job description

Boots Hearingcare in Brent Cross is recruiting for a Hearing Wellness Advisor. You will be the first contact for customers, conduct screenings, support aftercare, and help prepare patients for audiology services. Training leads to progression to QHAD and Audiologist roles within a well-supported framework.

The role offers clear development with a Boots Hearingcare Academy, structured diaries, and high standards of care in a modern clinic environment.

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