Hearing Wellness Advisor — Career Path to Audiologist

Boots Hearingcare Ltd; Wood Green; Vor Ort; GBP 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Monthly bonus

Boots Discount Card

Free hearing aids

Free flu vaccination

Pension with salary sacrifice

Life assurance

Flexible Benefits Box

Health Hero

25 days annual leave (30 with service)

Long service awards

Zusammenfassung

Boots Hearingcare Ltd is seeking a customer-focused Hearing Wellness Advisor to greet customers, perform hearing screenings and support audiology services in-store. You will assist with clinic flow, aftercare, and product advice while maintaining accurate records and delivering a high-quality customer experience.

The role includes structured training at Boots Hearingcare Academy in Llandudno, with progression to QHAD and the possibility of funded further qualification.

Qualifikationen

• GCSEs (or equivalent) in Maths, English and Science are required.
• Strong customer focus and performance.
• Ability to balance academic study with clinical practice.

Aufgaben

• Be the first point of contact for customers, providing a warm and professional welcome.
• Carry out hearing screenings and pre-clinic checks.
• Support hearing aid maintenance, aftercare and troubleshooting.
• Assist Audiologists with clinic flow and customer preparation.
• Discuss hearing health and ear care products with customers.
• Manage administration, appointments and customer records accurately.
• Contribute to delivering a high-quality, customer-centric service.

Kenntnisse

Customer service

Consultative selling

Communication skills

Organisational skills

Attention to detail

Interest in hearing health

Ausbildung

GCSE Maths, English, Science

Jobbeschreibung

Boots Hearingcare Ltd is seeking a customer-focused Hearing Wellness Advisor to greet customers, perform hearing screenings and support audiology services in-store. You will assist with clinic flow, aftercare, and product advice while maintaining accurate records and delivering a high-quality customer experience.

The role includes structured training at Boots Hearingcare Academy in Llandudno, with progression to QHAD and the possibility of funded further qualification.