Hearing Wellness Advisor — Clear Path to Audiologist

Boots Hearingcare

St Albans

On-site

GBP 27,000 - 33,000

Full time

14 days+

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Benefits offered by this job

Monthly bonus scheme
Boots Discount Card
Free hearing aids
Free flu vaccination
Pension scheme
Life assurance
Flexible Benefits Box
25 days annual leave, increasing to 30 with service

Job summary

Boots Hearingcare is seeking a Hearing Wellness Advisor in St Albans to support customers on their hearing journey. This hands-on role involves carrying out hearing screenings, managing customer records, and assisting Audiologists with clinics.

You will receive structured training, with potential progression to QHAD and fully funded qualifications in hearing aid dispensing. The position offers a competitive salary of £30,000 per annum and various employee benefits.

Qualifications

  • Strong customer-service background, ideally in healthcare or retail.
  • Ability to balance academic study with clinical practice.
  • Confidence working with customers in a consultative environment.

Responsibilities

  • Be the first point of contact for customers, providing a warm welcome.
  • Carry out hearing screenings and pre-clinic checks.
  • Support hearing aid maintenance, aftercare, and troubleshooting.
  • Assist Audiologists with clinic flow and customer preparation.
  • Manage administration, appointments, and customer records accurately.

Skills

Customer service background
Excellent communication skills
Organizational skills
Attention to detail
Interest in hearing health

Education

GCSEs in Maths, English, and Science (Grade C / 5 or above)

Job description

Boots Hearingcare is seeking a Hearing Wellness Advisor in St Albans to support customers on their hearing journey. This hands-on role involves carrying out hearing screenings, managing customer records, and assisting Audiologists with clinics.

You will receive structured training, with potential progression to QHAD and fully funded qualifications in hearing aid dispensing. The position offers a competitive salary of £30,000 per annum and various employee benefits.

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