Hearing Wellness Advisor: Start Your Audiology Career

Sonova Group; Greater London; Remote; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Boots Discount Card

Free hearing aids (employee)

Free flu vaccination (discounted for家)

Pension scheme (salary sacrifice)

Life assurance

Flexible Benefits Box

Health Hero wellbeing support

25 days annual leave, increasing to 30

Long service awards

Job summary

Boots Hearingcare Brent Cross is recruiting a Hearing Wellness Advisor to welcome customers, perform basic checks, and support audiology services. This entry-level position offers a clear pathway into clinical audiology through structured training and funded QHAD progression.

You’ll work in a modern clinic environment, assisting both customers and Audiologists with a patient-centered service and ongoing development opportunities.

Qualifications

• GCSEs (or equivalent) in Maths, English, and Science.
• Strong performance and customer focus.
• Ability to balance academic study with clinical practice.

Responsibilities

• Be the first point of contact for customers, providing a warm and professional welcome.
• Carry out hearing screenings and pre-clinic checks.
• Support hearing aid maintenance, aftercare, and troubleshooting.
• Assist Audiologists with clinic flow and customer preparation.
• Discuss hearing health and products with customers.
• Manage appointments and customer records accurately.
• Deliver a high-quality, customer-centric service.

Skills

Customer service

Communication

Organization

Attention to detail

Administration

Interest in hearing health

Progression into audiology

Education

GCSEs in Maths, English, and Science

Job description

Boots Hearingcare Brent Cross is recruiting a Hearing Wellness Advisor to welcome customers, perform basic checks, and support audiology services. This entry-level position offers a clear pathway into clinical audiology through structured training and funded QHAD progression.

You’ll work in a modern clinic environment, assisting both customers and Audiologists with a patient-centered service and ongoing development opportunities.