Hearing Wellness Advisor — Path to Audiology

Sonova; Greater London; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Salary £28,500 per annum

Monthly bonus scheme

Boots Discount Card

Free hearing aids (employee)

Job summary

Boots Hearingcare is hiring a Hearing Wellness Advisor to welcome customers, perform screenings, and support Audiologists in a modern clinic environment. You will gain hands-on experience, participate in training at the Boots Hearingcare Academy, and follow a clear career pathway into audiology.

The role emphasizes service quality, patient communication, and accurate administration, with a structured development plan and in-store support.

Qualifications

• Customer service experience and a friendly, professional manner.
• Clear communication with customers and colleagues.
• Strong organisational ability and attention to detail.
• Genuine interest in hearing health and progression into audiology.

Responsibilities

• Be the first point of contact for customers in the clinic.
• Support hearing screenings and pre-clinic checks.
• Assist Audiologists with clinic flow and patient preparation.
• Discuss hearing health and hearing aid options with customers.
• Manage appointments, records, and administrative tasks.

Skills

Customer service

Communication skills

Organisational skills

Interest in hearing health

Confidence with customers

Education

GCSEs Maths English Science

Job description

Boots Hearingcare is hiring a Hearing Wellness Advisor to welcome customers, perform screenings, and support Audiologists in a modern clinic environment. You will gain hands-on experience, participate in training at the Boots Hearingcare Academy, and follow a clear career pathway into audiology.

The role emphasizes service quality, patient communication, and accurate administration, with a structured development plan and in-store support.