Hearing Wellness Advisor: Start Your Path to Audiologist

Boots Hearingcare

Greater London

On-site

GBP 29,000 - 32,000

Full time

12 days ago
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Benefits offered by this job

Boots Discount Card
Free hearing aids
Free flu vaccination
Pension scheme
Life assurance
Flexible Benefits Box
Telus wellbeing support
25 days annual leave
Long service awards

Job summary

Boots Hearingcare is looking for a Hearing Wellness Advisor to be the first point of contact for customers in a modern clinic, guiding them through their hearing journey and supporting clinical staff. This role emphasizes customer care, administration, and clear pathways into Audiology.

From day one, you receive structured training at the Boots Hearingcare Academy in Llandudno, with accommodation expenses covered and a pathway to QHAD and a fully funded Audiologist role.

Qualifications

  • GCSEs (or equivalent) Grade C/5 or above in Maths, English, and Science.
  • Strong performance and customer focus.
  • Ability to balance academic study with clinical practice.

Responsibilities

  • Be the first point of contact for customers, providing a warm and professional welcome.
  • Carry out hearing screenings and pre-clinic checks.
  • Support hearing aid maintenance, aftercare, and troubleshooting.
  • Assist Audiologists with clinic flow and customer preparation.
  • Confidently discuss hearing health, ear care products, and next steps with customers.
  • Manage administration, appointments, and customer records accurately.
  • Play an active role in delivering a high-quality, customer-centric service.

Skills

Customer service
Consultative selling
Communication
Attention to detail
Audiology interest

Education

GCSEs Maths English Science

Job description

Boots Hearingcare is looking for a Hearing Wellness Advisor to be the first point of contact for customers in a modern clinic, guiding them through their hearing journey and supporting clinical staff. This role emphasizes customer care, administration, and clear pathways into Audiology.

From day one, you receive structured training at the Boots Hearingcare Academy in Llandudno, with accommodation expenses covered and a pathway to QHAD and a fully funded Audiologist role.

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