Healthcare Receptionist & Admin Assistant

Northumberland, Tyne and Wear NHS Foundation Trust; Jarrow; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is seeking a Receptionist/Admin Assistant for the South Tyneside Community Treatment Team at Palmer Hospital, Jarrow. This full-time role runs Monday to Friday, 9:00am-5:00pm, with a flexible approach and prior admin experience preferred.

You will provide front-line reception and clerical support to clinical teams, greet patients, handle calls, type letters, maintain the RIO system, process mail, and ensure confidentiality while

Qualifications

• Typing/word processing qualification or relevant demonstrable experience e.g. 12 months experience.
• Good general level of education to O-Level/ GCSE or equivalent.

Responsibilities

• Provide comprehensive administrative and reception support to the clinical teams.
• Greeting patients and visitors, taking calls, typing appointment letters and clinic letters, scanning for the wider team.
• Updating and maintaining the RIO patient information system, processing post, ordering supplies and reporting estates issues.
• Demonstrate confidentiality and participate in relevant training courses.
• Support the wider administrative team and contribute to the smooth day-to-day running of the service.

Skills

Typing

MS Office

Data entry

Communication

Confidentiality

Organisation

Customer service

Education

Level 2 Typing/Word processing qualification

O-Level/GCSE

Tools

RIO system

Job description

The Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is seeking a Receptionist/Admin Assistant for the South Tyneside Community Treatment Team at Palmer Hospital, Jarrow. This full-time role runs Monday to Friday, 9:00am-5:00pm, with a flexible approach and prior admin experience preferred.

You will provide front-line reception and clerical support to clinical teams, greet patients, handle calls, type letters, maintain the RIO system, process mail, and ensure confidentiality while