NHS Reception & Admin Assistant — Flexible Hours

Cumbria,-Northumberland,-Tyne-and-Wear-Nhs-Foundation-Trust; Jarrow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Staff discounts

Season tickets for travel

Cycle to work scheme

Job summary

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Jarrow is seeking an enthusiastic Receptionist/Admin Assistant. This full-time Band 2 role supports clinical teams with reception and administrative duties across a healthcare setting.

The successful candidate will manage calls, appointments, data entry and DBS-related processes while maintaining confidentiality and high professional standards.

Qualifications

• Good general level of education to O-Level/ GCSE or equivalent.
• NVQ Level 2 in Business Administration.
• NVQ Level 2 in Customer Service.

Responsibilities

• Act as first point of contact on reception and greet patients and visitors.
• Take calls, type appointment letters and clinic letters.
• Scan and maintain patient information in the RIO system and handle post.
• Order supplies and report estates issues.
• Support broader administrative team and maintain confidentiality.

Skills

Microsoft packages

Data input

Communication

Customer care

Office procedures

Organization

NHS environment

Patient information systems

Education

O-Level/GCSE level education

NVQ Level 2 in Business Administration

NVQ Level 2 in Customer Service

Job description

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Jarrow is seeking an enthusiastic Receptionist/Admin Assistant. This full-time Band 2 role supports clinical teams with reception and administrative duties across a healthcare setting.

The successful candidate will manage calls, appointments, data entry and DBS-related processes while maintaining confidentiality and high professional standards.