Healthcare Placement Coordinator – Hybrid & Growth

Thornbury Nursing Services; West of England; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employer pension contributions

Life assurance

Healthcare benefits

25 days annual leave

Private medical insurance

Dental insurance

Gym/Wellbeing discounts

Season ticket travel loans

Job summary

Thornbury Nursing Services in Bristol is seeking a Placement Coordinator to manage and book nurses and healthcare professionals into client shifts, delivering excellent service for both clients and workers. You will build strong relationships and respond to queries while coordinating bookings to support business growth.

You will collaborate with internal teams to ensure compliance, drive service improvements, and achieve team KPIs through the use of digital tools and proactive communication.

Qualifications

• Excellent customer service and relationship-building skills.
• Experience in a fast-paced environment with multiple priorities.
• High attention to detail and strong organisational skills.
• Proactive and collaborative across teams.

Responsibilities

• Coordinate healthcare staffing bookings, matching workers to client requirements and ensuring accurate shift management.
• Build strong relationships with healthcare professionals and clients, delivering excellent customer service and resolving queries efficiently.
• Collaborate with internal teams to support service delivery, compliance, and the effective resolution of incidents and issues.
• Drive service improvement and business growth through feedback, promotion of digital tools, and achievement of team KPIs.

Skills

Customer service

Relationship building

Multi-tasking

Attention to detail

Collaborative

Job description

Thornbury Nursing Services in Bristol is seeking a Placement Coordinator to manage and book nurses and healthcare professionals into client shifts, delivering excellent service for both clients and workers. You will build strong relationships and respond to queries while coordinating bookings to support business growth.

You will collaborate with internal teams to ensure compliance, drive service improvements, and achieve team KPIs through the use of digital tools and proactive communication.