Healthcare Concierge & Security Specialist

Welbeck Group; Cambridge, Tipton; Remote; GBP 17,000 - 22,000; Full time

Job summary

Welbeck Cambridge is recruiting a professional Concierge & Security Associate to join our private day-case centre. You will be the first point of contact for guests, delivering a warm welcome while maintaining safety and efficient operation of the centre.

The role combines hospitality with security, requiring discretion and a calm, confident demeanor in a healthcare setting. The ideal candidate will be customer-focused, with excellent communication skills and an SIA qualification.

Qualifications

• SIA qualification is essential.
• Ability to respond to security-related matters with professionalism and discretion.

Responsibilities

• Welcoming guests and visitors and assisting them on arrival.
• Supporting guest check-in processes where appropriate.
• Directing and escorting guests to the correct area of the centre.
• Providing a visible and reassuring presence within the facility.
• Responding to security-related issues and supporting colleagues.
• Ensuring refreshment stations remain clean, stocked and welcoming.
• Contributing to a professional environment and exceptional guest experience.

Skills

SIA qualification

Job description

Welbeck Cambridge is recruiting a professional Concierge & Security Associate to join our private day-case centre. You will be the first point of contact for guests, delivering a warm welcome while maintaining safety and efficient operation of the centre.

The role combines hospitality with security, requiring discretion and a calm, confident demeanor in a healthcare setting. The ideal candidate will be customer-focused, with excellent communication skills and an SIA qualification.